Cafe Supervisor

Melly’s Market + Café is looking for a Cafe Supervisor to join our team that is passionate about coffee as well as supporting and coaching adults with intellectual and developmental disabilities.

You’d be great for this role if you:

· Love teaching, training and coaching others

· Would describe yourself as highly organized and efficient at prioritizing responsibilities

· Have excellent communication skills

· Consider yourself a “people person,” and enjoy meeting others.

· Are patient and stay calm under pressure

· Have a passion for creating more opportunities within the disability community

· Are a natural leader and excellent executer

Primary Duties & Responsibilities

· Promote the values, culture and mission of elevating opportunities for the disability community

· Keep the cafe clean, organized and fully stocked by ensure staff are following daily/weekly checklists

· Enforce staff policies and procedures, especially with regards to customer service, health and safety and consistent service

· Assist with coaching and training including barista, customer service, retail, and health and safety

· Be ready to jump in and support serving customers and supporting our team of talent

· Inventory, ordering and receiving products while minimizing waste and overhead and addressing/following up with quality related issues

· Report and resolve any inaccuracies or quality issues in orders that are received

· Initiate and execute special projects that improve an area of the business

· Make sure POS system is up to date with new products and accurate pricing

· Submits weekly report to Cafe Manager covering anything noteworthy in regards to waste, food, staff, maintenance and inventory

· All other reasonable duties assigned by the company.

Qualifications

• Previous barista/cafe experience is required
• Previous customer service experience is required
• Experience operating a POS system is required
• Previous supervisory experience is required
• Possession of a Food Handler’s Certificate is preferred