Cafe Manager

Melly’s Market + Café is a registered charity and not-for-profit cafe. We serve great coffee, baked goods and sell goods made by all abilities. 

Melly’s Market + Café is looking for a Cafe Manager to join our team that is passionate about growing a coffee brand that supports adults with intellectual and developmental disabilities. This is a brand new business in Whitby and an exciting opportunity for someone that would love to be a part of a start up.

You’d be great for this role if you:

· Notice the small details and be able to think of big picture ideas to help contribute to the success of our mission

· Lead with integrity and enjoy teaching, training and coaching others

· Would describe yourself as highly organized and efficient at prioritizing responsibilities

· Would describe yourself as a jack of all trades

· Have excellent communication skills

· Consider yourself a “people person,” and enjoy meeting others.

· Are patient, stay calm under pressure and not afraid to jump into any role to contribute to the success of the day

· Have a passion for creating more opportunities within the disability community

· Are a natural leader and excellent executer

Primary Duties & Responsibilities

· Promote the values, culture and mission of elevating opportunities for the disability community

· Assist with coaching and training including barista, customer service, retail, and health and safety

· Create policies, procedures and training documents and communicate to staff

· Create monthly cafe schedule and approve any changes;

· Inventory, ordering and receiving products while minimizing waste and overhead and addressing/following up with quality related issues

· Report and resolve any inaccuracies or quality issues in orders that are received

· Initiate and execute special projects that improve an area of the business

· Submits weekly report to Director of Operations covering anything noteworthy in regards to waste, food, staff, maintenance and inventory

· Complete weekly sales reports and waste reports

· Be ready to jump in and support serving customers and supporting our team of talent

· Support, demonstrate and ensure proper cafe policies and procedures are followed by all staff, including attendance, health and safety policies, product standards and customer service

· Maintain accurate records of product waste

· Submit bi-weekly payroll reports and make any corrections necessary

· Keep POS systems up to date

· Assist with recruiting and onboarding new staff, including barista training

· Regular and ongoing training for supervisors and new staff including performance reviews

· Offer strategic input or suggestions as to how to increase store profitability and efficiency

· Maintain coffee knowledge on current offerings and confidently and accurately communicate product knowledge to staff and customers;

· Being on-call to staff and supervisors for any issues that may arise

· All other reasonable duties assigned by the company.


· Previous experience with employee hiring, on boarding and training is preferred

· Experience as a professional Barista is required, preferably in the specialty coffee industry

· Demonstrated supervisory or leadership experience is preferred

· Strong customer service experience is required

· Experience with POS systems, printers, and other professional cafe equipment is required

· Proficient computer skills including experience with Word, iOS, Square and Google Suite is required

· Possession of a Food Handler’s Certificate is required


Apply with Resume and Cover Letter by emailing :